Shipping & Returns Policy

Shipping

All orders placed on the site will be shipped within 1-4 business days, not including weekends or holidays. We ship to Canada and the US — please make sure all details entered at checkout are error-free. Shipping costs are non-refundable and calculated directly at checkout. You will receive an email with your tracking number and information. Once the package is in the hands of the carrier, we claim no responsibility. if your shipment is delayed, missing, or arrives damaged, please contact the carrier directly. 

 

Returns + Refunds

Non-refundable items include: fabric, fringe, ribbon, rhinestone banding, regalia belts & patterns. 

We allow returns, but all other products must be unused and intact/full hank and can be returned for in-store credit. If your product is damaged or used when sent back to us, you will not receive a refund. Products must be returned/received before a refund/exchange is given. We offer a 14 day limit on returns and exchanges; if your order falls over the 14 day period post-delivery, we cannot accept your return. 

A shipping label will be provided via your email for returns; this amount will be deducted from your credit. All shipping costs are non-refundable.